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Privacy Policy
The Liverpool Vision Privacy Policy
Our Commitment
We are committed to protecting the privacy of all personal information which
we obtain from you during your visits to our website. We will only use your
personal information in accordance with this privacy and security policy.
We employ appropriate technical security measures to protect your personal
information. Information storage is on secure computers and information is
encrypted wherever possible:
• you are assigned a User Name and Customer Security Codes when you apply
and then use these codes to access your account
• all messages between us travel in a secure messaging environment
• we monitor and review transactions to identify potentially fraudulent
behaviour
• we review our security arrangements constantly
Please make sure you keep your customer security codes confidential
How do we use your personal information?
You consent to Liverpool Vision using your personal information to provide
information about you to credit reference agencies to carry out credit assessment.
Information held by credit reference agencies is available to other businesses
to cross-check to prevent fraud and money laundering, trace debtors and asses
credit applications.
We will only use your personal information in the manner you have consented
to above. In particular, we will not sell, rent or trade your personal information
to others.
When you are a customer
Our system records what you do on-line, including the transactions you conduct.
This enables us to process and confirm your transactions and to provide you
with automatic on-line reports.
When you send us an e-mail
We keep your e-mail address, the content of the e-mail and our response to
it so that we can handle any follow-up questions you may have and measure our
effectiveness.
Accuracy
If you ever have any questions about the accuracy of your personal information
at Liverpool Vision, please call us on 0151 707 8007 so that we can investigate
your query.
Please try to keep your information as up to date as possible. Doing so will
help us to help you get the maximum benefit from Liverpool Vision. In particular,
please make sure that you inform us of any changes to your e-mail address,
as this is the most important way for us to contact you.
Updating your information
You may inform us at any time that your personal details have changed by e-mailing
us at admin@liverpoolvision.com. We will change your personal details in accordance
with your instructions.
Privacy
The privacy of Liverpool Vision customers is very important to us. We hope
the way in which we gather and use your personal information addresses and
respects any concerns you may have.
We will only use the personal information we gather:
• in the normal course of our business to provide the products and services
you have requested
• to identify you when you contact us
• to determine if we can offer you a better service or more relevant products
• to send you e-mail updates of service changes which are important to
you or we feel may be of interest to you
• for credit assessment, to review the conduct of and to administer/operate
your Liverpool Vision account
We will disclose your personal information only to:
• our agents and sub-contractors to administer and operate your account
or to conduct our business
• any person to whom we transfer our rights or obligations under this
agreement
• for debt tracing or fraud prevention
• to help desk advisers or their equivalent
• if required or compelled to do so by law
Please note; as a result of using Liverpool Vision services over the Internet,
your information may transmit to, from and/or through any country, irrespective
of the levels of data protection provided in those countries. You give your
consent to any such transfers when you open a Liverpool Vision account.